When will my Products be delivered?
Orders will be dispatched within five working days of ordering. Please note it is possible for deliveries to take a little longer in peak times.
When is your last posting date before Christmas?
To guarantee delivery before Christmas our last posting date is Thursday 18th December 2014
Please note any orders placed after Thursday 18th December 2014 will not be dispatched until Monday 5th January 2015
What do you charge for Postage and Packaging?
We have a set cost of £3.95 per order.
How do I return Products?
We’ll refund or exchange any items that are returned to us within 14 days, providing they are returned in the original packaging and unused. We will ask that you arrange and pay for the return, unless they are faulty. Please include a covering note with any returns stating your order number, your name and your reason for return and post it to:
Online Shop Team
Abbey Wood Business Park
I have seen a product but it no longer seems to be in stock
If we are out of stock of an item you can see when it will be back in stock on the product page. If we are no longer selling an item then it will be removed from the website.